BISM7216
Business Process Improvement – Tutorial 2 (2024)
Starter question: Explain the role of the main BPM stakeholders.
Question 1: Consider the phases of the BPM lifecycle. Which of these phases is/are not included in a business process re-engineering project?
Question 2: What are the benefits and shortcomings of BPM vs BPR?
Question 3: Think back to our discussion of Taylorism in the lecture. What do you think are the negative consequences for the worker? What about for the organization?
Question 4: What are the three main process traditions that underpin BPM as we know it today? Explain the core focus of each tradition.
Question 5: What are the benefits of using a BPM Maturity Model?
Question 6: What are the 6 success factors underlying the BPM Maturity Model?
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